Mon - Sun
The Adoption Support Agency of Registered Therapists (ASART) is registered with the Office for Standards in Education, Children’s Services and Skills (OFSTED) in England and Wales, Registration No. SC068698.
ASART is fully committed to ensuring the protection of your privacy and confidentiality. We undertake to preserve the confidentiality of all information you provide to us, and to provide all visitors to our website with the best possible experience. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
What type of information do we collect from you?
When someone visits our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitors to our website. The information might include IP address and information regarding what pages are accessed. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.
We collect personal information from you and from third parties (anyone legitimately acting for you).
When you give us information about other people, please make sure that they have seen a copy of this privacy notice and are comfortable with you giving us their information.
We collect personal information from you through your contact with us, including by phone, email, through our website, by post, filling in application or other forms or face-to-face (for example during confidential sessions).
We also collect information from other organisations including Charities and Councils.
It may be necessary to collect information from:
Two Categories of Personal information
Standard Personal Information we hold may include: your name, username, postal address, email address, phone numbers, country of residence, age, date of birth.
Special (More Sensitive) Category information we hold may include: information about your physical or mental health, genetic information, referrals from social workers, records of medical treatment received, information about your ethnic origin, religion, disability (if any) and any criminal convictions and offences.
Reasons to use personal information
Legally, we must have valid reasons for processing your personal information which depends on what category of personal information we are processing. We normally process standard personal information if this is necessary to provide the services set out in a service contract. We process special, sensitive category information about you only when it is necessary to address necessary safeguarding, medical, insurance, government, or social-care systems. If we need to ask for your permission for further information, we will make it clear what we are asking for and ask you to confirm that it is your choice to grant that permission. If we cannot provide a service without your permission, we will make this clear when we ask for your permission. If you later withdraw your permission, we will no longer be able to provide you with a service that relies on having your permission.
We process your personal information for justifiable reasons, including looking after all aspects of our relationship with you, helping us improve our services, or dealing with third parties who may fund our services. Also, to ensure all parties’ legal rights are exercised. More Information about our lawful interests is set out below:
Legal authorisation to process your personal information includes:
Marketing our Services
We may use your personal information to send marketing details of our services by post, by phone, through social media, by email or by text.
Please note, we only use your personal information to send you marketing material if we have your permission or a valid interest as described above.
If you don’t want to get any such information from us, please inform us by contacting us at any time.
Sharing your Information
We may need to share your information in line with the law. For more details about who we must share your information with if legally required, please see below:
For all our customers, we may need to share your information with:
If we must share your personal information, we will make sure appropriate protection is in place to protect your personal information in line with all data-protection laws as well as GDPR regulations.
Transferring your personal information to countries outside the EU
We do not transfer your personal data to any countries outside the EU.
Duration of keeping Personal Data
Your personal information may be kept in confidence depending on:
If you would like more information about how long we will keep your information for, please contact us at: email@example.com
Your Legal Rights
Please note: You have the full rights to access your information and to ask us to correct any mistakes and to delete and restrict the use of your information. You may object to us using your information, to ask us to transfer information you have provided, to withdraw permission you have given us to use your information and to ask us not to use automated decision-making which will affect you. For more information, see below.
You do have the following rights (certain legal exceptions apply).
If you make a request, you need to confirm your identity, and to provide information that helps us to understand your request better. If we do not meet your request, we will explain why.
To exercise any of your rights please contact: firstname.lastname@example.org
Contacts for Data Protection
Please note, you also have a right to make a complaint to your local privacy supervisory authority - The Information Commissioner for UK:
Information Commissioner's Office (ICO)
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510